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Medical Records

The Medical Record Department consists of the following service areas:

The Medical Record Library

Duties include filing and storage, provision of records for Out Patient Clinics and retention and destruction. There are Medical Record Libraries at Heartlands, Solihull and Good Hope Hospitals.

Enquiries

Duties include general telephone enquiries for inpatients and provision of records for patients admitted as an emergency.

Medical Record Services

The central office deals with administering and processing requests for patient records. You can find us in Lincoln House at Heartlands Hospital.

Last reviewed: 01 November 2024

Our emergency departments (A&Es) are very busy at the moment

You may be seen quicker elsewhere for health concerns that are not life-threatening. To help you make the best choice on accessing healthcare, see the alternative options.