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Privacy notice for patients

Under data protection law we are legally required to provide information about how we use your information in a way that is:

  • concise
  • transparent
  • easy to understand
  • easily accessible
  • written in clear, plain language, particularly if addressed to a child
  • free of charge

Data protection law says the personal information we hold about you must be:

  1. used lawfully, fairly and in a transparent way
  2. collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes
  3. relevant to the purposes we have told you about and limited only to those purposes
  4. accurate and kept up to date
  5. kept only as long as necessary for the purposes we have told you about
  6. kept securely

This privacy notice explains what we do with your personal information where we are or have provided care to you. It tells you:

  • the information we collect about you
  • how we store this information
  • how long we retain it
  • who we may share it with
  • for which legal purpose we may share it

Please note that the information contained in this privacy notice is applicable to all University Hospitals Birmingham NHS Foundation Trust sites (Good Hope, Heartlands and Solihull hospitals, Queen Elizabeth Hospital Birmingham, and community sites).

Coronavirus/COVID-19: information on how we process your personal data

Definitions

Who we are

Data Protection Officer

Information Commissioner’s Office

Why we collect personal information about you

Our legal basis for processing personal information about you

What personal information we need to collect about you and how we collect it

What we do with your personal information

What we may do with your personal information

Who we share your information with, and why

Birmingham and Solihull Shared Care Record

How we maintain your records

Use of email

Your rights

Changes to this privacy notice

Last reviewed: 13 September 2024

Our emergency departments (A&Es) are very busy at the moment

You may be seen quicker elsewhere for health concerns that are not life-threatening. To help you make the best choice on accessing healthcare, see the alternative options.