The Discharge Lounge is a comfortable, safe environment for patients to be collected by transport, friends or family members and is open between the hours of 07:00 and 19:30.
Patients due to transfer to the Discharge Lounge will be notified by Ward staff in advance. Ward staff will also inform the patient’s carers and relatives that they can be collected from the Discharge Lounge rather than the Ward.
Discharge Lounge staff continue to deliver the highest level of patient care, and ensure that the final part of a patient’s stay at Queen Elizabeth Hospital Birmingham is a restful one.
Whilst on Discharge Lounge, staff will:
- Ensure that patients have the correct medication and paperwork before they return home
- Book transport for patients who meet the criteria, or arrange a taxi if required
The Discharge Lounge has hot and cold refreshments available.
The Discharge Lounge is now part of the patient pathway, so patients should expect to be collected from here at the end of their stay.
Contact the Discharge Lounge
How to find the Discharge Lounge
The Discharge Lounge is located opposite the Bournville Ward, on the second floor in the Heritage Building, next to the link bridge.
From the atrium at QEHB take the lift / stairs to the second floor and cross the link bridge. Discharge Lounge is in the first ward on the right.
From the Main Entrance to the Heritage Building (on Mindelsohn Way) turn right on the main hospital corridor, take the lift / stairs to the second floor and follow signs to Bournville Ward – the Discharge Lounge is on the left just before the link bridge.
Last reviewed: 04 July 2024
