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Carer Support Service

Patient with their carer and consultant

The Carer Support Service is for any person who provides unpaid care to someone receiving treatment or care at University Hospitals Birmingham NHS Foundation Trust (UHB).

The service has two carer support officers who provide one-to-one support to carers across four hospital sites and community-based diagnostic and treatment services.

Carer support officers are available Monday to Friday from 09:00 – 17:00.

Out of hours, carers should discuss any urgent issues with the UHB staff looking after the person you care for. Carers can also leave a telephone message or email the carer support officers who will respond on the next working day.

If a person you care for is not a UHB patient, please contact our carer support officers.

Last reviewed: 21 December 2023

Our emergency departments (A&Es) are very busy at the moment

You may be seen quicker elsewhere for health concerns that are not life-threatening. To help you make the best choice on accessing healthcare, see the alternative options.